Frequently Asked Questions

Accommodation on board the train is included in Grand Class Room or Deluxe Suite, depending on your preference. Buffet and à la carte breakfast, lunch and dinner in the best local restaurants or on board the train, with the most select dishes of Spanish cuisine (with wine, coffee and spirits), minibar, adjustable air conditioning and wifi, excursions and tickets to the most emblematic places, luxury bus service for transfers to cities, guide escort and staff at your disposal throughout the tour, on board entertainment, etc.

You can see the complete information here: Al Andalus Train Prices

Tips. Drinks outside meals, or from the mini bar in the suite. Laundry and ironing service.

Breakfast is served on board and consists of both a table service and a varied buffet, all prepared with high quality products. The breakfast menu includes a wide variety of items that are freshly prepared to serve.

Lunch and dinner are a combination of meals on board and meals in first-class restaurants. In any case, there is a selection of high quality cuisine on offer, with typical dishes from the areas where train travels.

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If you are allergic to certain foods, or require vegetarian or other meals, just give written notice at the time of booking. We will ensure that meals are tailored to your preferences and needs.

No mandatory dress code is required, you can dress as you wish. Guided walking tours are included to get to know the cities, so we recommend wearing comfortable clothes and shoes during the day. Depending on the time of year, bring a raincoat and warm clothes. For evenings an elegant or casual dress would be the best option.

It is not advisable to book flights or any other means of transport for the same day the journey begins or ends, in case of unforeseen events. We recommend arriving the day before and leaving the day after the trip.

Smoking is not possible on board the train, current legislation prohibits it. However, journeys do not exceed 3-4 hours of duration.

Pets are not allowed on board, except for guide dogs who for obvious reasons must accompany their owner.

The Al Andalus train is a historic train, and although it is restored to offer maximum comfort, the interior is not adapted for a wheelchair or walker to move around.

However, travel would be possible for a person with reduced mobility who is reasonably self-sufficient or travelling with another passenger, who only requires the support of a wheelchair, once out of the train. In this case, if desired and with reasonable advance at the time of booking, a wheelchair can be made available to the client. However, it is important that these people do not travel without help, and that their travel companion is available to help with boarding, pushing the wheelchair, etc, as there are no dedicated staff available for this purpose.

No, to provide optimal rest, the train will stand at the station and resume the journey in the morning.

The luxury train Al Ándalus has a maximum capacity of 64 passengers, accommodated in 32 suites of two types:

• 20 Deluxe Suites: Equipped with a double bed, minibar, safe, wardrobe, and a fully equipped private bathroom.

• 12 Gran Clase Suites: Feature two lower single beds, safe, wardrobe, and a fully equipped private bathroom.

The current composition of the train includes 15 cars: 7 sleeping cars, 2 dining cars, 1 bar car, 1 lounge and games car, 1 kitchen car, 1 staff car, 1 generator van, and 1 locomotive.

There is no obligation to tip staff. If you wish, you are free to do so.

The train has a first-aid kit and the crew is trained to know how to use it in an emergency. However, if you need medical attention, we can refer you to one of the health centers located along the route.

Spanish citizens will benefit from health care according to Spanish Social Security rules. Citizens of the European Union should consult the agreements with each country (there is usually reciprocity). For citizens of other nationalities, we recommend taking out medical insurance to cover possible health emergencies.

The train offers an external laundry service (not included in the trip price). Once on board, you will find in your cabin a request form, bags indicating the type and quantity of garments, as well as a card with the service rates (washing, ironing).

The crew collects the clothes, sends them to a laundry facility in the area where the train is located, and returns them to your room, usually within 24–48 hours. The amount will be charged at the end of the trip.

To find out on which days the laundry service is available, please check with the crew on board.

The train has umbrellas for the use of passengers.

The legal currency in Spain is the Euro.

Only in the Deluxe Suite there is space to place a cot that you carry.

Yes, there is Wi-Fi on board and there is also a computer in the lounges from which you can access the Internet.

For foreigners, the documentation required to travel by train is the same as that required to enter Spain from the country of origin. Spanish citizens can identify themselves with their national identity card or passport.

The power supply in Spain is 230 V 50 Hz, with two cylindrical plugs F-type sockets.

Trains have a safety deposit box . The stations where the train is parked there are surveillance systems.